Help Center

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Event Booking

Learn how to find and book tickets for events

Ticket Buyers

Everything you need to know about purchasing and managing tickets

Event Organizers

Information for those hosting events on our platform

Privacy & Security

How we protect your information and ensure security

Troubleshooting

Solutions to common technical issues

Event Booking Help Center

How do I book a ticket for an event?

Booking tickets is simple! Browse through the available events, choose your preferred one, and click on the "Book Now" button. You'll be able to select ticket types, such as VIP or General Admission, and proceed with the payment.

What types of events are available on BlinkTickets?

We offer a wide range of events including concerts, sports events, theater performances, festivals, and more. You can filter events based on category, location, or date to find the one that suits you best.

What is your refund policy?

Refunds are generally governed by the event organizer's specific refund policy. Some events may not be eligible for refunds. You can find the refund policy in the event's description. If refunds are allowed, you can request one through your account.

How can I stay updated on new events?

Subscribe to the website's newsletter or follow their social media channels to get updates on new and upcoming events.

Ticket Buyers Help Center

Are the tickets purchased through BlinkTickets legitimate?

Yes, all tickets available on BlinkTickets are provided by verified event organizers. We take the integrity of our platform seriously and work to ensure that all listings meet our standards.

What if I don't receive my tickets after purchasing?

If you don't receive your tickets after the purchase, please check your email's spam or junk folder. If the tickets are still not found, reach out to our support team immediately. We'll ensure your tickets are delivered to you promptly.

Can I transfer my ticket to someone else?

Ticket transfers depend on the event organizer's policy. Some events allow tickets to be transferred, while others do not. You can check the specific event's details for more information or contact support for help with transfers.

How do I check the status of my ticket purchase?

To check the status of your ticket purchase, log in to your BlinkTickets account and navigate to the "My Tickets" section. You'll be able to see all the events you've booked, including payment confirmation and ticket delivery status.

Are children's allowed at the event?

Age restrictions are listed on the event page by Organizers. Check the event details to see if it's family-friendly or requires parental supervision.

Can I book multiple category types at once?

Yes, BlinkTickets website allows you to add multiple ticket category types to your cart and complete the booking in one transaction.

What should I do if I encounter an issue during booking?

If you face technical issues or errors, clear your browser cache and try again. If the issue persists, contact our customer support team for assistance.

What happens if an event is canceled, rescheduled or cannot attend the event?

Refund policies vary by event. Check the event's cancellation & refund policy on the events page. If eligible, you can request a refund through your account. If rescheduled, your ticket remains valid for the new date, you may request a refund if you can't attend the event by reach out to customer support team.

Event Organizers Help Center

How can I list my event on BlinkTickets?

To list an event, you need to create an organizer account. Once registered, you can submit your event details, including date, time, venue, ticket types, and pricing. Our team will review and approve your event before it goes live on the platform.

What fees do you charge event organizers?

We charge a small service fee and convenience fee per ticket sold, which can vary depending on the event and ticket category. These fees are displayed transparently during the event setup process.

Can I manage ticket sales and attendee information?

Yes, as an event organizer, you will have access to real-time reports on ticket sales, including how many tickets have been sold, on hold, and available. You'll also be able to access attendee information to manage check-ins at the event.

How do I receive payments for tickets sold?

Payments for tickets sold will be transferred to your account within the agreed payment period after the event. You can track your earnings through the organizer dashboard, where you'll see detailed revenue reports.

Privacy & Security Help Center

How is my personal information protected?

We take your privacy seriously. BlinkTickets uses industry-standard encryption and security protocols to ensure that your personal information is safe and secure. We do not share your data with third parties unless required for ticket fulfillment.

What happens to my data after the event?

Your personal data is securely stored and managed according to our Privacy Policy. If you have any concerns or wish to have your data removed after an event, you can contact our support team to assist you.

Troubleshooting Help Center

Why can't I log into my account?

If you're having trouble logging in, double-check your email and password. If you've forgotten your password, you can click on "Forgot Password" to reset it. If the problem persists, reach out to our support team for help.

How do I report an issue with my ticket or event?

If you encounter any issues with your ticket purchase, event details, or venue, you can report it directly to our support team through the "Contact Us" page. We aim to resolve all issues as quickly as possible.

Can't find what you are looking for?

Our support team is here to help you with any questions or issues you may have.

Email Support

Get detailed help via email. We typically respond within 24 hours.

support@blinktickets.com

Phone Support

Speak directly with our support team for immediate assistance.

(470) 929-7399